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(With Mike & JP)

Because feedback is more than just a survey, it's a strategy.

Start your 14-day, full access, free trial now and survey up to 500 contacts. No credit card required.

Why it’s better

Not all feedback platforms are created equal, we're changing the game

Respond to customer feedback instantly in our email-based communications tool. It's never been easier to keep track of customer and employee communications.

Use one-click, emoji style surveys that everyone understands. Then a simple "tell us more" follow up question gives you the qualitative feedback to go with your quantitative data in seconds.

ActiveFeedback uses Customer Happiness Score®. It's the only score that measures how customers and employees feel in real-time, achieving better results than NPS.

ActiveFeedback's surveys are so quick and easy that they achieve the highest response rates out there. The more feedback you collect, the more reliable your insight.

All feedback you collect through our tablet app and landing page surveys are verified by a contact's email address. By being identifiable, you can trust your feedback.

Create custom audiences and segments of your happiest customers for effective social media and direct marketing. While building your email list with our tablet app.

Talk Directly To Your Customers

A Real-Time Score That Works

The Easiest Surveys Out There

Honest Feedback That You Can Trust

Industry Leading Response Rates

Create Custom Audiences That Convert

It sounds like rocket science, but it's simple

Don't waste time learning complicated platforms, our strategy is simple and intuitive

Act on your insight
Act on your insight

Collect Feedback

Use quick and easy surveys to collect employee and customer feedback.

Act on your insight
Act on your insight
Act on your insight

Respond To Feedback

Reply to feedback directly via the email-based communications platform.

Act on your insight
Act on your insight

Act On Your Insight

Use your feedback to make strategic improvements and grow your business quicker.

How easy is that?

John Smith

General Manager

Warwickshire Hotels

It’s tried and tested

"In the 6 months that we've been using ActiveFeedback at Warwickshire gyms, we've increased membership retention rate by 56%.


By sending regular surveys every 3 months, we've kept on top of any little niggles to make sure we've offered the best possible membership."

What are you waiting for? 

Get started now

Start your 14-day free trial, full access, now and see how easy it is to use ActiveFeedback.

You are only minutes away from getting amazing feedback and connecting with customers like never before.

Start your 14-day, full access, free trial now and survey up to 500 contacts. No credit card required.