Get useable customer insight in minutes
Start your 14-day, full access, free trial now and survey up to 500 people. No credit card required.
Keep up-to-date with all your key data in a single glance.
Quickly access your latest feedback and open conversations, as well as monitoring your Customer Happiness Score ® in real-time.
It's the perfect place to track what's going on.
Create insightful custom reports to share with your team and use for meetings.
Use professional charts to clearly show your overall progress, display response rates for your customer service managers and word clouds that show the most frequently used keywords in your feedback.
A world of customer insight is just one click away.
Create healthy competition amongst your employees and departments with leaderboards.
Rank each individual or department based on their specific Customer Happiness Score ® to see who's performing well according to your customers, and where further training may be required.
Leaderboards are ideal for employee incentivisation.
Customer Happiness Score ®
Measure business performance with your real-time Customer Happiness Score ®.
Use it to set goals, keep track of your business progress and create a single goal to align your team behind, which will help make your customers as happy as possible.
It's so simple that everyone will get it.
Start collecting customer insight now with ActiveFeedback
Start your free trial and ask up to 500 people how they feel about your business now
14-day full access and no credit card required.