The ultimate feature set for
the ultimate feedback platform
We have the tools that allow you to create an employee feedback strategy that helps you understand, motivate and retain your best staff.
Take a look...
Send quick and easy customer feedback surveys
Easily create professional, yet stylish, surveys that get you more customer feedback than ever. Choose from email surveys, tablet based surveys and landing page surveys to best suit your customers.
Respond directly to customer feedback within the platform
Now you understand how your customers feel and their reasons why, respond to them directly with the conversations tool. Here's your opportunity to resolve any issues before they escalate.
Get useable customer insight in minutes
Access your real-time dashboard and intuitive reports that provide you with all the insight you need. Monitor individual and department performance with leaderboards and track overall progress with your Customer Happiness Score®.
Make more money from your existing customers and improve marketing results
Demographic segmentation relies on assumptions. Segment your customers based on how they feel instead. Get more sales from direct marketing campaigns and build your social media engagement by loading custom audiences into the platforms.
Customer Happiness Score®
Measure business performance with a real-time score
Use The Customer Happiness Score ® to measure your business performance and align your team behind a single mission. It's so simple that everyone can track progress in real-time and use it as the basis for setting and maintaining performance.